Terms of Use

1. About This Website

BrianJManning.com is the personal website of Brian J. Manning. It provides educational content, observations, frameworks, guides, and resources related to local business growth, customer experience, marketing systems, and related topics.

The website may also introduce books, newsletters, workshops, assessments, communities, and services provided by Brian J. Manning or Boost X Local.

2. Educational Information Only

The content on this website is provided for general educational and informational purposes.

It is not legal, accounting, tax, financial, employment, cybersecurity, or other professional advice. You should consult an appropriately qualified professional before making decisions that require specialized advice.

Reading the website, subscribing to Field Notes, downloading a resource, or contacting Brian does not create a consulting, advisory, client, partnership, fiduciary, or other professional relationship.

A professional relationship exists only when both parties enter into a separate written agreement.

3. No Guaranteed Results

We try to provide useful, practical, and accurate information. However, every business is different.

We do not guarantee that using an idea, strategy, tool, framework, assessment, automation, or service discussed on the website will produce a particular result, including:

• Additional leads or customers
• Increased revenue or profit
• Improved rankings or visibility
• More reviews or referrals
• Reduced costs
• Specific response rates
• Any other business outcome

Your results depend on many factors outside our control, including your market, offer, reputation, competition, implementation, staffing, pricing, customer demand, and consistency.

You are responsible for evaluating information and deciding what is appropriate for your business.

4. Accuracy and Availability

We make reasonable efforts to keep the website useful and accurate, but we do not promise that every piece of content will always be complete, current, or error-free.

Business practices, technology, software features, laws, and third-party services can change. Content may become outdated.

We may change, update, remove, suspend, or discontinue any part of the website without notice.

5. Intellectual Property

Unless otherwise stated, the website and its original content are owned by Brian J. Manning or used with permission.

This includes:

• Written content
• Frameworks and methods
• The Brains + Heart framework
• Articles and Field Notes
• Graphics, photographs, and illustrations
• Videos and audio
• Downloadable resources
• Website design elements
• Logos, names, and branding

You may view the website and print or save a reasonable amount of content for your own personal or internal business use.

You may not, without written permission:

• Republish substantial portions of the website
• Sell, license, or redistribute website content
• Present our content or frameworks as your own
• Remove copyright, trademark, or attribution notices
• Scrape or systematically extract website content
• Use the content to create a competing commercial product
• Use our branding in a way that suggests an endorsement or affiliation

Brief quotations used for commentary, education, or discussion are permitted when allowed by law and accompanied by appropriate attribution and a link to the original source.

6. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes
• Attempt to gain unauthorized access to the website or its systems
• Introduce malware, harmful code, or disruptive technology
• Interfere with the website’s operation or security
• Use automated tools to overload, scrape, or probe the website
• Impersonate another person or misrepresent your identity
• Submit false, misleading, threatening, or unlawful material
• Violate another person’s privacy or intellectual-property rights

We may restrict access to the website if we reasonably believe these Terms have been violated.

7. Forms and Communications

If you submit a form, subscribe to Field Notes, or contact us, you agree that the information you provide is accurate and that you have the right to provide it.

Do not send confidential, proprietary, legally privileged, or sensitive information through a general website form.

Submitting a form does not require us to accept you as a client, provide services, or respond within a particular period.

You may unsubscribe from promotional emails at any time using the link included in those emails.

8. Third-Party Websites and Services

The website may link to websites and services operated by third parties, including Boost X Local, Beehiiv, HighLevel, scheduling providers, social platforms, payment processors, and other resources.

A link does not necessarily mean that we endorse or control the third party. We are not responsible for an independent third party’s:

• Content
• Availability
• Accuracy
• Privacy practices
• Security
• Products or services
• Terms or policies

Your use of a third-party website is governed by that third party’s terms and privacy policy.

9. Purchases and Separate Offers

BrianJManning.com may link to books, workshops, services, subscriptions, or other offers available through separate websites or checkout pages.

Additional terms—including pricing, payment, cancellation, refund, usage, and delivery terms—may apply to those purchases. When additional terms are presented, those terms will govern the applicable transaction.

Nothing on BrianJManning.com modifies a separate written service agreement between you and Brian J. Manning, Boost X Local, or another provider.

10. Testimonials, Examples, and Illustrations

Any examples, stories, scenarios, testimonials, or illustrations appearing on the website are provided to explain an idea or describe an individual experience.

They do not promise that you will receive the same result.

When a scenario is hypothetical, illustrative, composite, or simplified for educational purposes, it should not be interpreted as a statement about a specific client or guaranteed outcome.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.”

We make no warranties, express or implied, concerning the website’s operation, availability, accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, or suitability for your individual needs.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

12. Limitation of Liability

To the fullest extent permitted by law, Brian J. Manning and any affiliated businesses, contractors, service providers, or representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of—or inability to use—the website or its content.

This includes lost profits, lost revenue, lost data, lost opportunities, business interruption, or decisions made based on website content.

To the extent liability cannot legally be excluded, our total liability arising from your use of this free website will not exceed the greater of the amount you paid specifically to access the website or $100.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Brian J. Manning and affiliated businesses from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your unlawful or improper use of the website
• Your violation of these Terms
• Your violation of another person’s rights
• Information or material you submit through the website

This section does not apply where prohibited by law.

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute relating to these Terms or the website will be handled in the state or federal courts with jurisdiction over the county in New York where the website operator is located, unless applicable law requires otherwise.

15. Severability

If any portion of these Terms is found unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be interpreted as closely as legally possible to its original purpose.

16. No Waiver

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

17. Changes to These Terms

We may update these Terms as the website, services, or laws change.

The “Last updated” date at the top will show when the Terms were most recently revised. Continued use of the website after an update means you accept the revised Terms.

18. Contact

Questions about these Terms may be sent to: